SkyHills Casino Privacy Policy

At SkyHills Casino, we are dedicated to safeguarding the privacy and security of our users. This Privacy Policy outlines how and why we collect, store, and process your information. By using our website and services, you agree to the practices described below.

1. Information We Collect

  • Account Details: When you create an account, we may collect your name, date of birth, and other necessary personal information.
  • Usage Data: We track how you interact with our platform, including pages visited, games played, and device details for performance analysis.
  • Transaction Records: Any deposits, withdrawals, or other financial interactions are securely recorded as part of regulatory requirements and to maintain service integrity.
  • Cookies: Our website may utilize cookies to improve your user experience by remembering preferences and gathering website performance metrics.

2. How We Use Your Information

  • Account Management: We use your data to set up, maintain, and assist with your user account.
  • Transaction Processing: Financial details and transaction history are used to facilitate deposits, withdrawals, and bonus credits.
  • Improving Services: We analyze user activity to enhance website functionality, design new features, and resolve issues promptly.
  • Marketing Communications: With your consent, we may send promotional messages about new games or offers. You can opt out at any time.
  • Regulatory Compliance: We retain and use personal data to adhere to legal obligations, including anti-fraud measures and responsible gaming initiatives.

3. Data Sharing & Disclosure

  • Service Providers: Third-party partners who assist in processing payments or analyzing website performance may access relevant data under strict confidentiality agreements.
  • Legal Requirements: Where required by law or for legitimate regulatory inquiries, we may disclose personal information to appropriate authorities.
  • Business Transfers: If SkyHills Casino undergoes a merger or acquisition, user information may be transferred to new management, subject to continued confidentiality protections.

4. Data Retention & Security

  • Retention Timeline: We store personal data only as long as necessary for legal and operational purposes. This period may include fulfilling regulatory obligations.
  • Security Measures: Advanced encryption and secure servers help protect against unauthorized access, ensuring your data is treated with the highest level of care.

5. Cookies & Tracking Technologies

Cookies and similar technologies help personalize your gaming experience, remembering both essential settings (such as language or currency preferences) and performance metrics. You can modify cookie settings in your browser, though disabling certain cookies may impact site functionality.

6. Children’s Privacy

SkyHills Casino is intended only for individuals of legal gambling age in their respective jurisdictions. We do not knowingly collect data from minors. If you believe a minor has accessed our services, please take immediate steps to restrict use and inform us so we can remove relevant data.

7. Your Rights & Choices

  • Access & Update: You may request access to your personal information or update it via your account settings.
  • Opt-Out: You can opt out of promotional communications at any time. However, important service emails may still be sent.
  • Deletion & Restriction: Subject to legal constraints, you may request deletion or restricted use of your personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect adjustments in our services, legal obligations, or user feedback. Any significant changes take effect immediately upon posting.

Thank you for taking the time to review our Privacy Policy. By choosing SkyHills Casino, you acknowledge and accept the practices detailed above. We remain committed to ensuring that your gaming experience is both enjoyable and secure at every step.